We respect the privacy of everyone who visits this website. As a result we would like to inform you regarding the way we would use your personal data. We recommend you to read this privacy policy so that you understand our approach towards the use of your personal data.

By submitting your personal data to us, you will be treated as having given your permission – where necessary and appropriate – for disclosures referred to in this policy.

This privacy policy is to inform you regarding the use of your personal information which is collected during your visit to one of our websites.

This privacy policy applies to the majority of our websites, however there may be occasions where there is a need to have a slightly different privacy policy. Whenever a website of Q2 Artificial Lift Services has a different privacy policy it will be made clear that that privacy policy differs from this general Q2 Artificial Lift Services privacy policy. On your journey around the Q2 Artificial Lift Services websites please check the privacy policy of each website which you visit and do not assume that this privacy policy applies to all Q2 Artificial Lift Services websites.

Your personal data is controlled ultimately by Q2 Artificial Lift Services ULC, a company registered in CANADA whose registered office is at 7883 Edgar Industrial Way, Red Deer, AB T4P 3R2

Our website is not aimed at children under 13 years old and we will not collect, use, provide or process in any other form any personal information of children under the age of 13 deliberately.

We therefore also ask you, if you are under 13 years old, please do not send us your personal information (for example, your name, address and email address). If you are under 13 years old and you nevertheless wish to ask a question or use this website in anyway which requires you to submit your personal information please get your parent or guardian to do so on your behalf.

One of the purposes of our website is to inform you of who we are and what we do. We collect and use personal information (including name, address, telephone number and email) to better provide you with the required services, or information. We would therefore use your personal information in order to:

 respond to queries or requests submitted by you

 process orders or applications submitted by you

 administer or otherwise carry out our obligations in relation to any agreement you have with us

 anticipate and resolve problems with any goods or services supplied to you

 create products or services that may meet your needs.

To optimise our services we may wish to use your personal data for direct marketing. As we respect your privacy we will only use your personal data for this purpose when you are aware thereof and if required we will request your consent prior to using your personal data for direct marketing.

Additionally, if at any time you wish us to stop using your information for any or all of the above purposes, please contact us as set out below. We will stop the use of your information for such purposes as soon as it is reasonably possible to do so.

In addition, the collected personal data will (occasionally) be transferred to selected third parties, which may be located outside of Canada as part of the services offered to you through our site. By way of example, this may happen if any of our servers are from time to time located in a country outside of Canada or one of our service providers is located in a country outside of Canada.

These third parties will not use your personal information for any other purposes than what we have agreed with them. Q2 Artificial Lift Services requests those third parties to implement adequate levels of protection in order to safeguard your personal information.

We respect your personal information and therefore, we will take steps to ensure that your privacy rights continue to be protected if we transfer your information outside of Canada in this way. In addition, if you use our services while you are outside of Canada, your information may be transferred outside of Canada in order to provide you with those services.

Except as set out in this privacy policy, we will not disclose any personally identifiable information without your permission unless we are legally entitled or required to do so (for example, if required to do so by legal process or for the purposes of prevention of fraud or other crime) or if we believe that such action is necessary to protect and/or defend our rights, property or personal safety and those of our users/customers or other individuals.

Please be assured that we will not use your information for any of the purposes if you have indicated that you do not wish us to use your information in this way when submitting the information or at a later stage.

We may automatically collect non-personal information about you such as the type of internet browsers you use or the website from which you linked to our website. We may also aggregate details which you have submitted to the site (for example, your age and the town where you live). You cannot be identified from this information and it is only used to assist us in providing an effective service on this web site. We may from time to time supply third parties with this non-personal or aggregated data for uses in connection with this website.

We are interested in your views, and we value feedback from our clients and visitors, we therefore have set up notice boards, newsgroups, feedback, email, forum facilities and/ or chat rooms. If at any time this website offers any chat rooms, notice board facilities, newsgroups etc we may collect the personal information that you disclose.

Such information will be used in accordance with this privacy policy. However, we can of course not control and be responsible for other parties’ use of the personal information which you make available to them through this website. We encourage you to be careful about what personal information you disclose in this way.

We aim to keep our information about you as accurate as possible. If you would like to review, change or delete the details you have supplied us with, please contact us as set out below.

We have implemented technology and policies with the objective of protecting your privacy from unauthorised access and improper use and will update these measures as new technology becomes available, as appropriate.

We use the term “cookies” to refer to cookies and other similar technologies covered by the Office of the Privacy Commissioner of Cannada on privacy in electronic communications.

 What is a cookie?

A cookie is a small piece of text that is placed on your computer when you visit a website. Cookies were created so that information could be saved between visits to a website. They collect and store information about you based on your browsing patterns and information you provide. Cookies record language preferences, for example, or let users avoid logging in each time they visit a site. Almost all of the most popular websites use them. Cookies can be very useful because, without them, you would have to enter certain bits of your personal information each time you visit your favourite site.

 Why do we use cookies?

Cookies can be used to track what you do on the web – which sites you visit and what you do there. From this information, third parties, such as advertisers, can build profiles about you. These profiles can then be used to place advertisements on websites you visit. These advertisements are thought to be more interesting to you because they are based on what someone thinks you like or who someone thinks you are (a man, a woman, single, married, etc.). This practice of building profiles of computer users to tailor advertising to them is called “behavioural advertising”.

From a privacy perspective, this is okay – as long as you know what is going on and agree to it. Many people, however, do not know about cookies and behavioural advertising. Some people may know about them but may not want such advertisements and are unsure how they can stop them.

Some people may not like the idea of being tracked and profiled online. They may worry about who has their information and what is going into their profile.

 How are third party cookies used?

At first, cookies were only shared between the website (the “first party”) and the user (the “second party”). However, the use of cookies was expanded to “third parties”, such as advertising companies that display ads on certain websites. When you visit a website that has advertisement on it, a cookie may be passed from the advertising company (the third party) to your computer. Later, when you revisit that same website, or another site that uses the same advertising company, the third-party cookie can be read by the advertising company. If the cookie contains a unique identifier, then information about your visits to different websites can be linked together. In this way, a detailed profile can be built about you (or other people who also use the same computer as you) and your browsing habits. It can then be used to target advertising to you.

 How do I reject and delete cookies?

Web browsers provide some tools to control cookies. You should check your browser, though. The default may be to store all cookies indefinitely. Your browser can be set to block cookies, but many websites insist that users accept cookies in order to use the service. You should know that blocking cookies can impair the experience of some services.

If you delete stored cookies, this may only clear traditional cookies and not Flash or super cookies.

Some browsers have a “private browsing mode,” but super and Flash cookies are not always covered by these settings.

If you want to clear all forms of cookies and web storage, you may have to install and use special applications. The good news is that some developers are responding to concerns about cookies and tracking, and are working on ways for users, should they wish, to block and delete cookies. At this time, however, there is little that can be done to prevent cookie-less tracking.

From time to time we may make changes to this privacy policy. If we make any substantial changes to this privacy policy and the way in which we use your personal data we will post these changes on this page and will do our best to notify you of any significant changes. Please check our privacy policy on a regular basis.

Please contact Q2 Artificial Lift Services at if you would like to know more about our privacy policy.